Dispatch smarter. Serve faster.
Your AI coordination agent lives in your texts. Dispatch techs, update customers, generate invoices, track parts — handled. So you can run jobs instead of playing phone tag.
Try it right now
Chat with Dispatch running live for Mountain State Heating & Cooling. No signup needed.
Try Dispatch Live
Mountain State Heating & Cooling · Charleston, WV
See how Dispatch works with a real business. Chat with the demo agent — no signup required.
Demo · 10 messages · AI may make mistakes
How it works
No app to download. No dashboard to learn. Just text your agent like you'd text your lead tech.
🚨 Emergency Dispatch
422 Maple St — No heat
Customer: Mary Stevens
Travis — available, Buckhannon (12 min)
Mike — 45 min out, Elkins job wrapping
Recommend Travis. Want me to dispatch him and text Mary her ETA?
Dispatch ✓
✅ Dispatched
Travis notified — en route
Mary texted: "Hi Mary, Travis from
Acme HVAC is on his way. ETA ~15 min."
I'll update her when he arrives.
Dispatch ✓
🧾 Invoice — 422 Maple St
Honeywell Q3400A ignitor $45.00
Labor (1.5 hrs @ $95/hr) $142.50
Trip charge $49.00
Total $236.50
Want me to text this invoice to Mary?
⚠️ Q3400A — Travis down to 1 in truck. Reorder?
Dispatch ✓
Everything your service office needs
10 skills. One agent. All through text.
Smart Dispatch
Assign closest available tech. Factors in skills, certifications, and drive time.
Customer Updates
Auto-text ETAs, "on the way", and "job complete" notifications. Customers stay informed.
Quote Builder
Tech texts job details, agent generates and sends a professional quote to the customer.
Invoice Generator
Auto-calculate parts + labor + trip charge. Text the invoice to the customer on completion.
Parts Tracker
Track truck inventory per tech. Reorder alerts when stock runs low on common parts.
Schedule Manager
Daily route planning, appointment confirmations, capacity view across your whole team.
Daily Wrap-Up
End-of-day summary: jobs completed, revenue, open quotes, tomorrow's schedule.
Warranty Tracker
Service agreement tracking, maintenance reminders, warranty expiry alerts.
Follow-Up
Auto-send satisfaction checks after every job. Request Google reviews from happy customers.
Gets Smarter
Learns your service area, common repairs, seasonal patterns. Better than a new dispatcher after a month.
"I used to spend half my morning on the phone dispatching techs and calling customers. Now I text Dispatch the job and it handles everything — the tech, the customer, the invoice."
— Real results from deployed systems in West Virginia
Not another field service app
No tablets in trucks
Techs just text. No app downloads, no login credentials, no training. Works on any phone they already have.
Your data stays private
Customer records, pricing, routes — all on your own private server. Not in someone else's database.
Built for the 2-5 truck shop
Not a watered-down enterprise tool. Built for the owner who answers the phone AND runs the jobs.
Speaks trades
Dispatch knows what a P-trap is. Knows a compressor replacement takes longer than a capacitor swap.
Simple pricing
No per-technician fees. No feature gates. Every plan gets every skill.
Dispatch Starter
- 1-3 technicians
- All 10 field service skills
- Text-native — works on any phone
- Learns your service area over time
- Email support
- 1,000 conversations/mo
- Web chat + 1 channel
Dispatch Pro
- Everything in Starter
- 5,000 conversations/mo
- All channels
- 10 team members
- Training document uploads
- Priority support
Dispatch White Glove
- Everything in Pro
- Unlimited conversations
- Unlimited team members
- Custom skills
- Concierge onboarding included
- Dedicated support channel
Dispatch Enterprise
- Everything in White Glove
- Up to 3 agents
- 50,000 shared conversations/mo
- Custom integrations
- SLA guarantee
- Dedicated account manager
Cancel anytime. Your data exports with you. No contracts, no gotchas.
Questions
Do my techs need to download an app?
No. They text Dispatch like they'd text you. Works on any phone — iPhone, Android, flip phone. No downloads, no logins, no training videos.
What trades does it work for?
HVAC, plumbing, electrical, pest control, appliance repair — any field service business with techs in trucks. If you dispatch people to job sites, Dispatch works for you.
How does customer communication work?
When you dispatch a tech, Dispatch auto-texts the customer with the tech's name and ETA. When the job's done, they get the invoice. You never pick up the phone.
How long does setup take?
Your agent is live in under 10 minutes. Full onboarding — techs, service area, pricing — takes about 30 minutes via text. Or book White Glove and we do it for you.
Does it replace my scheduling software?
Dispatch can be your scheduling system or work alongside what you have. Most small shops replace their whiteboard entirely.
What if I want to cancel?
Cancel anytime. Your data exports with you. No contracts, no penalties, no guilt trips.
Stop playing phone tag.
Start dispatching.
Get your Dispatch agent — $149/mo
Live in 10 minutes. Cancel anytime.
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Trainer
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Training modules, onboarding checklists, quizzes, and progress tracking.